Give us a call or contact us by email to learn more about our policies and services. We're committed to providing you with the best shopping experience in the industry. Moog Audio reserves the right to change this policy.
Im on a MacBook Pro, El Capitan 10.11.5, Pro Tools 12. We want you to be completely happy with your purchase. I just got a Komplete Audio 6 interface and am trying to get the digital s/pdif input to work with my AX8.
If we determine the unit failed under warranty within 30 days of purchase, we will send you a replacement unit.
Please contact us at respond quickly with assistance or provide you with a return authorization (RA) number. The only policy we have is we'll do whatever it takes to fix the problem and make you happy. If there's a problem with your order, the first thing is to email us at staff will take care of you, no matter what. Returns & Exchanges What if there is a problem with my order?